Job Applicants / New Teacher FAQs HOME > Operations > Teacher Applications Before the Interview / After First Email Documentation Needed for Interview? The interview will just be a causal conversation with the Managing Director of MLA. No documentation or...
HOME > Operations > Zendesk Zendesk Guide Jump to: Views Tickets Send New Email Tagging – Reassign to Correct Team Member DEFINITIONS Tickets = email threads Requester of tickers = Who the email is “From” Status: Open = the main task or request...
HOME > Operations > Teachworks Finding Students: Waitlist Hunting For when we have a new teacher or new teacher availabilities Teacher AC Find the new teacher contact in the Teacher AC & Teachworks Prioritise teachers who: Have been recently added, Have been...
HOME > Operations > Teachworks Counting Active Students SOP To count all the students who took lessons each month, you will have to repeat this process 3 times: – Australian Teachworks – PLNZ Teachworks – Perth Teachworks 1. From...
HOME > Operations > SimplyPiano Bundle SimplyPiano Bundle The SimplyPiano Bundle is a special package we offer to customers who find our piano lessons out of their price range. This bundle includes a 3-month subscription to SimplyPiano app and a 45 minute online...
