SimplyPiano Bundle

HOME > Operations > SimplyPiano Bundle SimplyPiano Bundle The SimplyPiano Bundle is a special package we offer to customers who find our piano lessons out of their price range. This bundle includes a 3-month subscription to SimplyPiano app and a 45 minute online...

Gift Card Requests

HOME > Operations > Gift Vouchers Gift Card Requests Email customer: Hi XXX, Thank you for your interest in gift vouchers with Music Lessons Academy! Our gift vouchers are available all year, come with a free songbook for the gift recipient. Feel free to find...

Prepaid Trial Lessons

HOME > Operations > New Enquiry Prepaid Trial Lessons Prepaid Trial Lessons from the website automatically enter the filter system. Wait for the filter report to return, If there are available teachers, click here and follow steps If there are no teachers...

Refund Process & Policy

HOME > Operations > Refunds Refund Process & Policy 1. Find student in MMS or Teachworks 2. Confirm with bookings team the reason for the refund If the student is leaving on their own terms, the student can receive a refund following the processing fees and...

Working With Children Check Verification

Verifying Working With Children Check Numbers HOME > Operations > Verifying Working With Children Check Numbers NSWLogin: pianolessonsaus | PW: Alert8508! Check WWCC QLDNeed the expiry date of the card for it to be verified Check Blue Card SANo login details...